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As Robot Delivery Operations & Function Package Manager, you will be responsible for overseeing all respects related to Operations of the robot product & Function package business in Automotive Business Line in Robotics China.
● Oversee the operations of local Robot Delivery including a scope of Proposals, Project Management, Project Engineering, Manufacturing, etc. ● Focus on achievement of the forecasting accuracy, inventory turnover of robot products, customer request on-time delivery, lead-time, aging stock, etc. ● Establish, support and maintain planning and fulfilment processes. And ensure the accuracy of forecasting process to PDP. ● Implement processes and best practices for Robot inventory management. Ensure the visibility and exchange of overstock with others business lines within Local Division and Global BL. ● Propose and implement process optimization to reduce lead time and inventory. ● Focus on function package management, including resource allocation, engineering execution, and closely work with sales to continuously promote FP applications, customer satisfaction & needs. ● Accelerate Functional Package’s localization, establish the local development capacity with technical team, to strengthen local competence to meet our key account's new requirements. ● Lead the local implementation of post-sales support to deal with Customer’s Cases (e.g. technical and delivery complaints, delay in delivery). ● Ensure that the required trainings are planned and delivered to internal (ABB) and external (Service providers) personnel. ● Lead and oversee the local project execution team, ensuring that ABB Policies are consistently followed. ● Lead implementation of continuous improvements to reach the expected service level at optimized inventory levels and costs. ● Coach, motivate and develop direct and indirect subordinates within HR policies.
● More than 10 years’ experience, preferable in automation/robotics, or with sales operations background. ● Degree in Engineering or Business Administration desirable. ● Excellent communication and problem solving skills. ● Excellent leadership and people development skills, relevant and successful change management experience. ● Strong customer-focus and proactive approach. ● Capability to work with Excel, SAP and other Microsoft tools. ● Fluent in English.
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