Functional Responsibility
1. Book with airline or agent according to client’s expectations;
根据客户需求，向航空公司或同行订舱；
2. Keep in touch with client, chasing cargo arrival time and documents collected;
与客户保持联系，跟进货到时间和收集所需的文件；
3. Issue and print HAWB and trigger EDI and submit manifest timely and accurately;
按要求出具打印分单，及时准确发送EDI和提交舱单；
4. Trigger EDI and submit manifest timely and accurately;
及时准确发送EDI和提交舱单；
5. Track and trace shipments where necessary, i.e. critical orders, delayed orders etc. and communicate progress internally and to customers;
必要时追踪货物，保持内部和客户的及时沟通；
6. Coordinate with shipper and broker, follow up the customs clearance process done;
协调发货人和报关行，解决报关问题；
7. Input cargo list and issue invoice to local clients in time;
及时完成台帐和开票；
8. Send pre-alert and issue invoice to oversea office in time;
及时发送预报和发票给海外；
9. Following SOP strictly, finding and settling issues in time;
严格根据SOP作业，及时发现处理问题；
10. Tracking of flight departures and updates to customers at home and abroad;
及时跟踪航班起飞情况，更新给海内外客户；
11. Communicate, coordinate and handle unusual problems;
异常问题的沟通、协调和处理；
12. Other tasks assigned by direct supervisor or department manager.
经理安排的其他任务。
Personal Capabilities & Education
1. 2 years of airline background， Europe airline is better;
有两年以上空运从业经验，有欧线经验优先；
2. Being able to communicate with local agent and client with easy going personality;
具亲和力,能够与国内代理及本土客户流畅沟通；
3. Being familiar with MS software, being a positive learner;
熟悉办公自动化软件，乐于学习；
4. Being able to work under high pressure with carefulness and responsibility;
能够承受一定的工作强度，工作细致负责；
5. College degree or above;
大专以上学历。
6. Familiar with office software, good listening and speaking ability.
熟悉office办公软件；有良好的英语听说写能力。