Job Description

Name of the position: Account Manager / Key Account Manager
Department/Function: Sales
Report to: Sales Manager
Based in: Shanghai

Main tasks/Job content

New/potential customer developing mainly in the Yangtze River Delta region but not limited.
Maintain relationship with current customers and expand business.
Take lead of business and projects in the region and report to line manager.
Follow up and maintain/expand relationship/business which given by company.
Full responsibility of KPI achievement.
Full responsibility of contract and agreement signing with customer.
Full responsibility for account receivable in time.
Support company to control stock level in responsible area.
Accurate information to all support team to secure right information of customer requirements.
Registration of all activities in CRM system.
Set up daily/weekly activity schedule.
Support line manager for customer management
Weekly and monthly meeting/report to line manager
Teamwork with other departments, especially for customer service, technical and purchasing

Position Requirements

College degree or above.
Sound Mandarin, good communication/presentation skills.
Excellent English level both for oral and written is mandatory.
Sales background, experienced and confident working with global accounts is preferred.
Packaging, Automotive line or packaging related background is preferred.
High understanding of value adding sales.
Structured approach to work and handling many tasks.
Good office software operation skill.
Good plan making skill.
Intercultural understanding.
Ability to travel.


Personal Characteristics

Will to win
Team player
High level of self-motivation
Stress resistant
Curiosity for new things, willingness to change and learn
Business sense and deal making mentality


Contact network

Workflow main interactions internal
Customer service
Purchasing
Technical
QC (if necessary)
Global team members

Workflow external interactions
Customer/prospect