● Responsible for creating compelling and informative content that effectively communicates our product offerings and technical specifications to our apparel brands and factories clients. ● Assist technical development team to update product and project development status to different stakeholders via Workboard. ● Being a critical role in supporting the technical development projects of the organization.
YOUR RESPONSIBILITIES WILL INCLUDE 1. Content creation
● Develop technical documentation, product datasheets, custom document, white papers, case studies, and solution videos. ● Write user guides and installation manuals that are easy to understand for both technical and non-technical audiences. ● Work closely with technical development team members to create visually appealing and informative content such as product operation videos with using AI. ● Edit and proofread content to ensure clarity, consistency, and adherence to brand guidelines. ● Ensure all documents are accurate, up-to-date, and technically correct. ● Collaborate with product line management, engineering, and technical sales teams to gather information and understand product features and benefits. 2. Research and analysis
● Gather, compile, and analyze data related to industry trends, competitor analysis, and emerging technologies. ● Prepare reports and presentations for stakeholders based on research findings. ● Stay updated on advancements in relevant fields and recommend areas for further exploration. 3. Reporting
● Prepare and update the necessary report via Workboard and google documents to the management. ● Extract data from Oracle, make the analysis and provide insights to the technical development team.
Qualifications
● Bachelor’s degree in Business, English, Engineering or a related field. ● 2+ years of experience in technical writing or solution development, preferably in a technology-related field. ● Exceptional writing and editing skills with a strong attention to detail. ● Solid understanding of technical concepts and the ability to translate them into accessible language. ● Familiarity with content management systems and marketing automation tools ● Experience with software documentation, user experience writing, or digital marketing is a plus ● Proficiency in Microsoft Office Suite, and familiarity with graphic design tools (e.g., Adobe Creative Suite) ● Ability to work collaboratively within a team and cross-departmentally. ● A proactive attitude and the ability to take initiative. ● Station in China Nansha / *** or Malaysia