Job Duties工作职责:
1. Instruct sponsors to manage the GLP projects full compliance of GLP，and prepare documents requested by Brazilian lab, approve protocols, communicate with study director, and explain the information on protocols from lab.
指导客户完全遵从GLP要求来执行按GLP项目,根据巴西实验室要求准备文件、批准协议、与研究主管沟通解释实验室协议内容。
2. Communicate with HQ customer care team to improve communication and address customer complain and solve problems.
与总部客户服务团队沟通为了更好提高交流和解决客户投诉及其他问题。
3. Communicate with sponsor to apply RET and follow up with Brazil team for RET application progress and revert to sponsor and address their complaint of delay, and communication with customer care in Brazil to arrange LOA RET copies to sponsor’s partner in Brazil.
与客户沟通申请RET和协助巴西团队申请RET应用进展和恢复解决延迟投诉，同时与巴西的客户服务沟通安排授RET副本给客户在巴西的合作伙伴。
4. Communicate with sponsor to check sample situation and expedite sample delivery.
与客户沟通确保样品的状况及样品预期到达的时间。
5. Assist HQ after sales for sending protocols like study plan, draft reports and final reports, issue technical explanation on GLP protocols to sponsor and prepare necessary training to sponsor on smoothing GLP data generation projects.
协助总部售后发送协议学习计划、草案和最终报告、向客户解释关于GLP协议技术问题和准备必要的培训确保GLP数据生成项目。
6. Prepare monthly study update reports to Chinese companies after samples arrive Brazil.
准备每月更新报告给中国方公司在样品到达巴西后。
7. Delay, doubts about amendments, communicates between sponsors and tech dept for general issues on technical difficulties, help communicate different countries’ registration requirements.
关于方案的延迟、疑问方面与客户和技术部门之间关于技术困难问题沟通，给不同城市的注册要求提供帮助。
8. Check with HQ to send delayed invoice to Chinese companies and also help Brazilian finance team to coordinate Chinese companies for delay payments
协助总部审核向中国公司发送的延迟发票同时也帮助巴西财政团队协调中国公司延迟付款。
Job Specification任职资格:
Education Background教育背景：
Bachelor degree or above
本科专业及以上
English level英语水平：
Fluent in oral and written skill 熟练的英语口语和写作能力。
Training experience培训经历：
No training experience required无培训经历
Work experience工作经验：
3 years oversea registration experience 3年海外注册工作经验
Skills & Abilities技能和素质：
Agrochemical，pharmaceutical,food science, biology related majors 农药，农林，医药，环境、生物相关专业