Company
Our client is an Austrian family-owned logistics company with over 500 years of history and over 180 locations globally.
Job Summary
Performs a wide variety of duties related to the business development between China and France.
Job Responsibilities
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Coordinate and Communicate
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Communication alignment between GW CN and France Partner in the areas of Sales/Service/Product
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Collect sales leads effectively, and provide necessary support to oversea college
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Report common service issues, and urge related problems of trade lanes / cargo for update on a timely basis
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Rescuing when come across emergency, and make sure of smooth internal and external communication
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Key Account Management
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To maintain and strengthen the business relationship with those selected key accounts
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Visit customers regularly to understand their needs and provide solutions based on customer business development
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Solve problems for customers timely, handle complaints, and continuously improve customer satisfaction
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To ensure that all information/quotations related to key accounts are passed on to relevant overseas offices or GW China branches timely for proper processing
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Sales Activities
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Setting up annual BD target, clear measurable target with number of new account and profit to be achieved
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Sales on China/France trade lane, and supporting all concerned sales activities
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Working closely with operation dept. and ensuring all daily routing orders or general cargo inquiries are correctly passed on to local CS staffs for their proper follow-up
61
Marketing promotion
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Promote trade lane products to FTS and China SF&AF line management
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Collect feedback of product, product promotion and training to local sales.
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Raise product requirement or improvement suggestions based on the market information, and improve / update products continuously
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Provide training for FTS and CS&OP on the knowledge of trade line France
Requirements:
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Punctual, organized, leadership spirit
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Have excellent customer communication skills and strong market development capabilities
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High degree of work enthusiasm and customer service concept, with affinity
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Able to communicate with other departments, overseas and carriers