Veeva Vault Clinical Data application is a clinical data and randomization/drug supply management and patient engagement system in the pharmaceutical industry. Vault Clinical Data Application combines EDC, CDB, RTSM, and ePRO. These applications support clinical trials conducted successfully with high qualify and efficiency. As a result, clinical trials can be finished fast.
What You'll Do
Work with customers to review and understand clinical protocol requirements and prepare, review, and finalize all project specifications applying industry and Veeva best practices
Participate in Product team discussions to convey customer activities, challenges, and end-user expectations
Configure systems and support the customer for project success
Conduct on-site or remote user acceptance testing with the customer, including coordination of all feedback, resolution of issues, and acceptance of the study
Support requirements gathering and specification creation process for all study integrations and go live activities for the study to ensure a smooth transition of the study to the customer
Act as the customer's trusted advisor to ensure that the study trial design is configured in such a way that it meets the customer’s goals and offers the full benefits of Veeva’s Clinical Data application
Notify project management of project risks and develop contingency plans as necessary and assure process compliance with all regulatory and Veeva procedural requirements
Participate and contribute to process product or best practices initiatives and support developers and testers during the project lifecycle
Requirements
2+ years’ experience in IT industry experience
2+ years’ experience working with software solutions
Experience in a customer-facing role, preferably with a software professional services organization or consulting background, is preferred
Proven ability to work independently in a dynamic environment but also as part of a team
Proven track record of meeting project timelines/deliverables and attention to detail, process, deadlines, and quality results
Excellent verbal and written communication, interpersonal, and presentation skills
Ability to travel 20-25% (may include international)
Nice to Have
Experience in interpreting clinical protocols and translating requirements into software specifications, including writing and reviewing technical documentation
Working understanding of data management standards and guidelines (GCDMP, CDISC, SDTMIG, CDASH)
Experience working with system integrators for IVRS, medical coding, eSource, CTMS, eTMF, and other clinical technologies
Life Science, computer science, or related degree
Familiarity with CDISC, ODM, and other data management industry standards
SaaS/Cloud experience in the delivery of clinical trials
Experience with training for clinical sites and at investigator meetings
Consulting experience