This role is shipping calculation and arrangement to optimize allocation of transport resources and delivery process to ensure a stable and wealth distribution. Optimize delivery routes and reduce the transport leadtime to ensure the customer ordered tires are delivered to the customer as per customer requested delivery time frame by the SPs. Calculation of Service Providers KPIs reports. Ensure the accuracy of delivery data management, monitor customer deliveries and handling/improving customer logistics complaints. Set objectives , goals, strategies and measures, will plan for continous improvement and create new and innovative strategies necessary to consistently meet customer's expectations.
Key responsibility: Transport&Warehouse Management 74 Optimize delivery routes and reduce the transport leadtime to ensure the customer ordered tires are delivered to the customer as per customer requested delivery time frame by the SPs. a. Optimize delivery routes for distributors business b. Optimize delivery routes for OES business c. Optimize milk round routes 74Set the capacity parameter for RDCs and Warehouse space utilization calculation and analysis to ensure a stable and wealth distribution 74Transport management system monitor and optimize;Warehouse task management
Customer Deliveries 74Track customer delivery performance (Errors/Delivery reports/Timing/Volume) 74 Ensure correct & timely delivery and POD(Proof of Deliveries) checking 74 Checking transport expenses according to quotation 74 Calculation and analysis of KPIs for Service Providers reports Handling customer logistics complaints 74 Check who is responsible for the cause of complaints and update the tracing record. 74 Improve the process to reduce the complaints. DD survey is needed
Delivery data accuracy management 74 Check the daily delivery data required by L100 with the actual delivery data of the carrier 74 Monitor whether the carrier's transportation track meets the requirements 74 Monitor the ePod signing status of the carrier 74 Monitor transportation for customers with special transportation requirements
Reports 74Consolidate delivery received confirmation report, monthly cargo arrival report analysis,collection of new customers receiving info, collection of customers` requirements on transport and customer logistics complaints report to ensure all info accurate. 74Inventory overview, stock list, Q/S block list, DOT list, FIFO report, slow mover analysis(stock/FC), monthly outbound tracking report, WH Space Utilization analysis(stock evolution & space simulation), WH Audit & SP KPI analysis, stock taking list via weekly/monthy/yearly, UER summary, barcode tracking, monthly payment check and payment request.
Project 74Leading and Establish project plans that ensure successful launching of new programs covering all logistics aspects including tender project etc. 74 Execute the project plan and work with other functions to ensure progress and achievement of targets. 74 Work with other functions to ensure their contribution and input to the project deliverables. … Project
System Development Developing and implementing L100 (transportation management system) enhancements Fullfill the tasks assigned by team leader when needed