HSBC International Wealth and Premier Banking (IWPB) We help customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs around the world.
In this role, you will: Management and processing of servicing requests for HSBC Customers Provide guidance on transactions and ensure that all work is processed in accordance with the established and documented procedures. Management of operational Management Information Manage unit administration activities Responsible for developmental activity for team members Manage relationships with internal and external stakeholders. Management of premises and security Incumbent may be required to acquire knowledge of a product area and in some geographies may need to hold specific certificates.
Qualifications To be successful in the role, you should meet the following requirements: - Excellent customer service mindset - Excellent communication and coordination skills - Experienced in identifying and handling counterfeit notes - Sufficient knowledge in counter service areas with supervisory skills
You’ll achieve more when you join HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. /JW
