Experience and education:
61 Over 2 years Technical Support experience (in a Tier 2) including experience in a customer facing or customer technical support role.
61 B.S. degree.(Prefer in Computer Science or related major)

Language Qualification:
61 Mandarin Language: fluent in reading, writing, and speaking.
61 English Language: confident in reading, writing, and speaking.

CCD Background and Tenure:
1. Bigdata:
o Preferred tenure: More than 2 years’ experience in bigdata area.
o Preferred skill: Bigdata technology like Spark/ Hadoop, Experience in Databricks is a big plus.
o Nice to have: ETL, Hbase, Kafka, MongoDB, etc.
o Not acceptable: only ETL(数据处理，数据抽取、转换和加载) experience won’t be qualified.
2. SQL(RDBMS，关系型数据库)
o Preferred tenure: More than 2 years’ experience in database management area (DBA or Database developer).
o Preferred skill: Relational database management and performance tuning experience like SQL Server, MySQL, Oracle, PostgreSQL, etc.
o Not acceptable: Only DB user (writing query, use SSMS to query data) experience won’t be qualified.
3. Power BI
o More than 1 year experience in Microsoft Power BI related develop or support.

61 Others
o Expertise in Networking, Storage, VM is a big plus.
o Knowledge of Microsoft Azure architecture and its components is a big plus.

Required Soft Skills:
61 Good communications skills. Effective, polished interaction with customer to gather information and troubleshooting.
61 Good learning ability. Passion for learning new technology.