Primary Responsibilities
1st primary responsibilities (Loyalty program support)
61 Support subscription program’s daily operation and client service, including:
o Oversea the promotional channels and calculate of promotion commission data.
o Conducted monthly audits and statistical reviews
o Handled the deposit of points and vouchers, ensuring precise counting and allocation.
o Delivered relevant customer service and complains support
61 Support loyalty program’s operation and marketing initiatives
61 Provide support to monitor and update enrollment related reports

2nd primary responsibilities (Team admin support)
61 Support to operate contract and payment for loyalty program projects
61 Support to organize team meeting
61 Support team paper work and translation / content proofing jobs

Knowledge and Experience
61 Bachelor Degree in Hospitality, Tourism, or Marketing.
61 Relevant experience in the hotel industry, especially for hotel FO or Marcom are preferred.
61 Proficient in Microsoft office and hotel property management system knowledge is a plus.
61 Good interpersonal skills and self-learning skills
61 Service oriented with an eye for details
61 Ability to work effectively and contribute in a team
61 Flexible and able to embrace and respond to change effectively
61 Ability to work independently and has good initiative under dynamic environment
61 Self-motivated and energetic