岗位职责：
1.负责家访订单的全流程管理，包括订单确认、生产跟进、货物交付、收款，确保订单按时、按质、按量完成。
2.与客户高效沟通，及时响应客户咨询，挖掘需求、积极服务，提升客户满意度。
3.协调内部生产、仓储等部门，掌控交付节奏，确保订单发货顺畅。

任职要求：
1.本科学历。英语听说读写良好，能和外国客户交流（刚性要求）。
2.3年以上外贸纺织相关经验，熟悉外贸以及面料跟单流程。
3.积极主动，有韧性，责任心强，有良好的沟通协调能力和团队精神。
4.熟练使用ERP软件。学习能力强。
5.有家纺/家居/服装/面料的业务经验优先。

Responsibilities：
1.Manage the end-to-end process of home textile orders, including order confirmation, production follow-up, delivery, and payment collection, ensuring timely and quality completion.
2.Communicate effectively with clients, respond promptly to inquiries, identify needs, and provide proactive service to enhance customer satisfaction.
3.Coordinate with internal departments (production, warehouse, etc.) to ensure smooth order delivery.


Requirements:
1.Bachelor’s degree. Strong English communication skills (mandatory).
2.3+ years of experience in textile trade, familiar with export and fabric order processes.
3.Proactive, resilient, responsible, with strong communication and teamwork skills.
4.Proficient in Office software. Fast learner.
* Experience in home textile/home furnishing/apparel/fabric business preferred.