Job Descriptions
1, Take proactive steps to reconcile forecasts, backlog and shipments in order to meet customer demand and target Sales revenue.
积极推进和协调预测、库存、运输以满足客户需求和目标销售额
2，Process orders, returns, and refunds in accordance with corporate policies and procedures.
根据公司的政策和流程处理订单、退货、补偿
3，Track/Communicate material production progress and priorities to relevant stakeholders to ensure supply targets, proactively try all possibilities to close supply gaps.
跟踪物料生产进展和优先级，与相关负责人确保供应目标，积极尝试各种可能性以达成供应。
4，Participate in account business reviews with both internal and external stakeholders, understand business and has contributions from Customer Account Specialist perspective during the review.
参加内外部客户业务评审会，评审时从客户专员的角度提供积极的贡献。
5，Work independently but closely with cross-functional teams to resolve customer issues and escalate complex cases as needed.
独立工作，并紧密和跨部门团队合作以解决客户的问题，必要时及时向上级汇报复杂的问题。
6，Pricing management, assist Sales on account annual price negotiation.
价格管理，协助销售达成客户年度价格谈判
7，Data analysis provider that empowers for sales team with valuable insights to help sales growth revenue.
作为主要数据分析的提供者，强化销售团队数据感并帮助他们达成销售额增长。
8，Regular customer visit to build and maintain strong long-lasting customer relationships.
定期的客户拜访，建立和维护强有力的长期的客户关系。
9，Act as the main point of contact for customer inquiries, escalations, issues and quality related matters.
作为客户询价、投诉、问题和质量相关事务的主要沟通窗口。

Requirements:
1，Good Excel and PowerPoint skill
Excel/PPT熟练
2，Fluent in English
英语听说读写熟练
3，Experience with supply chain will be preferred.
供应链经验优先
4，At least 5 years’ experience with IC industry will be preferred.
5年以上IC及电子通信行业经验优先
5，Familiar with BI will be preferred.
熟悉BI分析工具和思维优先。