Responsibilities:
- Engine Parts Identification:
- Accurately identify engine parts ensuring optimal data quality for quotations and orders.
- Respond promptly to inquiries and maintain a high level of customer satisfaction.
- Technical Support:
- Serve as the primary technical contact for parts-related quotations, orders, deliveries, and issue resolution (non-conformities).
- Collaborate with stakeholders to address technical challenges and ensure smooth processes.
- Process Optimization:
- Develop and maintain efficient processes and procedures for managing the parts business.
- Provide expert advice on inventory planning, particularly regarding obsolete stock and design message handling.
- Data Structure Management:
- Establish and refine code resolution practices for as-built data structures to maintain industry-leading standards.
- Team Training and Knowledge Sharing:
- Ensure effective training and dissemination of knowledge across local and international teams.
- System Input and Maintenance:
- Provide insights and recommendations on SAP S/4 HANA development requirements relevant to parts engineering responsibilities.

Requirements:
- Strong technical understanding, particularly of Two-Stroke engine technology.
- Proven ability to work in a services-driven environment and understand its demands.
- Field service experience is an asset.
- Demonstrated commitment, self-motivation, and a strong team spirit.
- Excellent interpersonal and communication skills, with the ability to interact effectively at all levels of the organization.