岗位内容: 1 Coordinate internally and externally for all services for accounts assigned协调内部和外部的事务,以提供所负责的客户的良好服务 2 Ensure stable sales and profit margins for all clients according to sales and profit margin target. 根据销售目标和利润率目标,确保所负责客户的销售额与利润率稳定。 3 Expand sales categories and increase sale. 拓展销售品项种类,提升销售额度。 4 To complete the quotation on time as the goal, participate in the project quotation, assist the project implementation. 以准时完成报价为目标,参与项目报价,协助项目实施。 5 Track order status, confirm order information with customers in time and update delivery status to meet customer delivery requirements. 跟踪订单状态,及时与客户确认订单信息以及更新交付状态,实现客户交付要求。 6 According to customer history, periodic forecast, installment delivery contract and other data or constraints, timely request inventory preparation. 根据客户历史用量,定期预测,分期发货合同等数据或者约束,及时申请库存准备。 7 Timely reconciliation and billing and follow up accounts receivabl. 及时对账开票与跟进应收账款 8 Receive and coordinate customer complaints. 接收和协调处理客户投诉 9 Maintain and support 6S principles and initiatives 支持及推动6S的推行 10 Other work assigned by superior and company 上级领导及公司分派的其他工作
任职要求: · Bachelor degree or above本科及以上学历 · Customer service experience and awareness. 具备客户服务经验以及意识。 · Good communication and internal coordination skills具备良好的沟通能力与内部协调能力。 · Experience in project management and sense of project collaboration具备项目管理经验以及项目协作意识。 · Strong analytical skills, detail oriented with demonstrated multi-task ability强大的分析能力,注重细节,较强的多任务能力 · Knowledge of fastener products 具备一定的紧固件产品知识 · Proficiency in Office software and ERP system(SAP) 熟练使用办公及ERP软件(SAP) · Good verbal and written English communication skills良好的英语口语和书面沟通能力 · Team work spirit团队合作精神 · Self-motivate, confident, patient, responsible自我激励,自信,耐心,负责 · Good mental and physical conditions良好的身心健康状况