Job Responsibility 1. Being available & handling all inquiries professionally, providing good customer response & support in terms of information providing, introducing Cognex’s products & solutions, and finding the right person for customer’s request from专业地处理所有的咨询，在提供信息、介绍康耐视的产品和解决方案、为客户寻找合适的人选等方面提供良好的客户响应和支持 o Inbound Chat 在线页面沟通 o Inbound Call 客户来电 2. Qualification of all inbound leads from Salesforce within 1 business day, with target in achieving opportunities creation by pushing for appointments through site visits or product demonstration 在1个工作日内确认所有来自Salesforce的潜在客户，目标是通过现场访问或产品演示来推动预约，从而创造机会 o Understanding different marketing channels: tradeshow, seminar, web form and utilizing the information to sell and convince customers for Cognex products & solutions. 了解不同的营销渠道：展会、研讨会、网络研讨会，并利用信息向客户推销康耐视的产品和解决方案 o Consolidating useful information such as company name, company address, mobile number, job title into the lead before passing to field sales engineer 将公司名称、公司地址、手机号码、职位等有用信息整合到线索中，然后再传递给现场销售工程师 o Uncovering customers’ needs such as project requirements, problems faced, Part number for replacements so Field Sales can easily work on the next stops 了解客户需求，如项目要求、面临的问题、更换的零件型号，以便现场销售人员可以轻松地在下一站开展工作 3. Prompt response to day-to-day operations and flexibility in adapting to different environments, campaigns and changes. 对日常运作做出快速反应，并能灵活适应不同的环境、活动和变化。 Qualification: 1. Competent in telephonic communications and strong sales skill. 有较强的沟通能力以及销售技巧 2. Strong insight into the customer needs, as well as ability to research the market and customer to create new opportunities. 有较强的客户服务意识以及洞察市场并开发新机会的能力 3. Minimum 1 years working experience as inside sales or relevant position in international company. 至少1年的相关工作经验 4. Priority at computer skills and Salesforce tool. 熟练使用Salesforce工具优先 5. A good team player, is able to work under pressure and excited about challenges and wants to continually learn. 具有强烈的团队责任感，抗压力强，进取心和学习能力 6. Good understanding of sales process, familiar with industrial or automation products, experience of selling technical products is a plus. 懂得销售流程, 熟悉工业和自动化产品, 有销售技术类行业产品经验者优先考虑 7. Experience of vision or ID industry is a plus 有机器视觉或ID行业工作经验者优先考虑 8. Ability to converse in mainly Chinese with customers and English for regular meetings
