About this Opportunity

We are looking for a customer service representative for Rohde & Schwarz China.

Key Responsibilities:
1. To act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
2. Service interface with the customers in responsible territory;
3. Responsible for service order fulfillment: order entry, goods receiving, quotation and follow-up and on-time delivery;
4. Monthly report the order income data to headquarter;
5. Perform the roles defined in the ISO9001/ISO17025;
6. Spare parts management;
7. Other work as per company’s request.

Qualifications:

1. Bachelor or above degree of Business Administration, International Trade;
2. Min. of 3 years working experience in related field;
3. Multinational company working experience is preferred;
4. Good communication skill and capable in coordination;
5. Good knowledge of MS office;
6. Good sense of responsibility and team work.
7. Pro-actively solve problem and find solutions
8. Fluent written and spoken English is a must;