Your new company
An opportunity exists for an enthusiastic and driven Sales Representative with a strong focus on customer service to join a company that is a market leader in the flooring industry with an excellent reputation Worldwide. This role will see you working within a strong team in a busy and fast paced environment. You will be responsible for answering incoming calls, processing customer orders, managing outbound sales and liaising with customers and our sales team.

Duties would include:
* Managing inbound customer inquiries such as, but not limited to stock and price checks
* Processing of customer orders into the ERP system, received via email / fax or phone
* Conduct the monthly customer audit ensuring that the CRM system is up to date
*Ensure Customer discounts are updated in accordance with company policy
* Processing, investigate and reporting customer credits
* Communicating information with the correct department to ensure the smooth running of operations within the Internal sales/Customer Service department.
* Follow up sample deliveries to Retail stores, Specifiers and End Users
* Ensuring all daily / weekly tasks are completed

Qualifications and experience
* 3 years experience in an Internal Sales/Customer Service role
* Min standard of intermediate Microsoft skills

Key Attributes
* Sales driven
* Strong customer focussed background
*Strong organisational and time management skills
* Well-developed interpersonal skills at all levels internally and externally
* Ability to communicate well and adhere to process and procedures
* Problem solver with attention to detail

What’s in it for you?
*Join a strong dynamic team in a Growing Company.
* Great Company culture and working environment.
* Market Leading Flooring Company.
* Diversity within your role

If you are interested in this position, please submit your resume in English. Applications with only a Chinese resume will not be considered.