技术支持工程师 Department manager Job Description: 岗位要求: 1. Promote our CNC in different application area with machine makers 为各机床制造商提供公司折弯机数控系统的技术支持工作,包括电话支持解决客户问题,现场机床设备调试,终端用户处协助机床厂家一起解决有关数控系统遇到的问题 2. Collect feedback about our products & solutions from the market,Provide suggestions & comments for further development and improvement; 收集机床厂家使用公司产品遇到的各类问题,信息内容包括产品故障信息,新功能开发需求,市场发展对产品提出的各类要求。将收集到信息在内部进行梳理,提炼,为公司领导做决策提供建议。同时与研发团队保持紧密沟通,为持续改善产品质量与功能完善提供有价值的信息 3. Implement & follow up the actions plan till project closed 对新软件,新功能,新产品进行各类内部测试,已经协调安排在客户现场进行测试 4. Finish other jobs which defined by the department head. 完成部门经理安排的其他相关工作 Qualifications: 1.Bachelor's degree or above in Electrical/ Electronic/Automation engineering with CET4certification. 2.Good English communication skill (speaking & writing) will our engineers at headquarters which is located in Switzerland. 3.有1-2年机床、机器人行业工作经验者优先,也欢迎优秀的应届毕业生。