The AJINGA Junior Client Success Consultant will be part of our Operations and Consulting Team, helping support business growth through high-quality client service and consulting in the HR tech space. This role is ideal for individuals looking to build a career in human resources and talent acquisition, particularly in the fast-growing field of recruiting technology. You will work closely with clients who use the AJINGA platform, supporting them through system implementation, post-launch hypercare, and ongoing monthly needs such as user onboarding, training, platform usage guidance, and data reporting.

This is a great opportunity for someone early in their career who wants to learn and grow in areas such as professional client support, project coordination, system implementation, client relationship management, and recruitment operations. You’ll gain hands-on experience supporting recruiters to get the most out of a best-in-class recruiting SaaS platform—laying the foundation for a long-term career in HR services and technology.

Specific areas of focus include:

- Deliver client service and consulting support.
- Support Client Success Consultants generate and deliver monthly client reports;
- Support Client Success Consultants collect, analyze and report on their CRM campaigns and candidate preferences;
- Support the Sales team prepare for sales presentations and meetings with industry insights, provide input in the solution development process and use the AJINGA tools to set up client demos and tests.

The successful candidate will:

- Have high attention to detail;
- Strong English language skills;
- Great listening and teamwork skills;
- Excellent customer service;
- Strong statistical skills;
- Strong logic and analytical skills;
- Excellent Excel skills;
- Strong PPT skills;
- Patient and organized;
- Be resilient and focused;
- Have excellent written Chinese and English, and
- Be able to learn quickly.

What Makes This Job Unique

In this role you will have an unparalleled opportunity to learn and develop within the recruiting and employer branding industry. You will work with a diverse range of senior human resources executives, technologists, designers and innovators. You will experience a high sense of achievement by helping clients improve their hiring quality, recruiting efficiency and strengthen their employer brand. Your ideas and opinions will be valued by both the management team and clients.