To manage onsite security guard service, including security guard performance within work scope, training tracking, records review, emergency Response, regular inspection.
Cleaning management Cooperate with vendor to deliver high quality cleaning service 100% Following client cleaning SOP Training plan, execution, and records restore Site regular inspection and define improvement plan GMP related compliance adherence
Vendor KPI management and improvement Office equipment & environment management Assist client to ensure all office equipment, including photocopiers, fax machines, paper shedders etc. are in good working order and consumables are replenish timely Assist client to ensure a good office environment, including arranging office ad-hoc repair, monitoring landscaping service and cleaning service
Customer Service / Client Relationships To arrange office soft service. To handle confidential document destruction and document archiving. Keep good communication with clients. Coordinate and support Global Souring in related purchasing & services. Ensured Key Operations Procedures are followed to ensure service standards are maintained. Assist for the safe keeping confidential document such as bank license and related documents.
Vendor Management Assist in the management of contractors on site ensuring they perform to the required standards Understand the Service Level Agreement of Janitorial Services, and review it in need Daily inspection per request Direct the vender to compliance the procedures, SOW and SLA Have a meeting with vender leader/manager monthly Review the vender performance quarterly Periodical report to clients
Payment/ billing management Assist to receive and verify the monthly statement. Allocate the expenses and prepare reports to client. To prepare monthly billing for client review and approval. To review vendors’ billing and get line manager approval. Issue vendors’ PO, GR, Invoice statement to financial team Keep good communication with landlord and have the monthly meeting with landlord To assist client / FM to do report work, including monthly report and KPI review etc. Assist client to do restacking or relocation of staff Any other duties assigned by the client
Interested?62 An ideal candidate would need to have the following qualifications
Ideal Experience Diploma / Degree in Facilities Management / Property Management or relevant disciplines are preferred A minimum of 3 years’ proven experience in facilities / property management Excellent communication and interpersonal skills with an ability to build rapport with team members and stakeholders Well - organised, multi-tasking and able to meet tight deadlines Good command of spoken and written English and Chinese.
