Job Description
岗位说明书
Identifying and solving problems is something that comes natural to you. You are organized, strategic and collaborative about getting to the best results with your team. We want people with their own opinions that are straight to the point, have an eye for style and are pro-active. As store manager, you will be responsible for achieving sales and service targets, get store operations, staff performance, store maintenance, visual merchandise, and everything else that concerns your store up to Suitsupply standards. Provide a great experience for our customers and team members.
识别和解决问题对你来说是必须的事情。你有条理，有策略，有合作精神，带领你的团队一起取得好的结果。我们希望有员工自己的观点，直截了当，有眼光，有风格和积极主动。作为商店经理，你将负责实现销售和服务目标，使商店运营，员工表现，商店维护，视觉商品和其他与你的商店有关的一切达到Suitsupply标准。为我们的客户和团队成员提供良好的体验。
What you will do:
你要做什么 :
61 Establish weekly/monthly objectives for the team.
为团队制定周 / 月目标。
61 Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience.
确保所有员工按照公司的政策和***水平的客户服务，以实现***的销售和个人经验
61 Lead and develop a professional store team to achieve company goals and incrementally improve individual objectives.
领导和发展一个专业的门店团队，以实现公司目标并逐步提高个人目标
61 Collaborate with store support departments to effectively utilize company resources.
与门店支持部门合作，有效利用公司资源
61 Align with Human Resources on company policies, procedures, and development planning for store team.
与人力资源部合作制定公司政策、流程和店铺团队发展计
61 Collaborate with training teams to effectively develop a gold standard team.
与培训团队合作，有效地建立一个金标准团队
61 Recruit qualified professional people and consistently raise the bar of your core team by networking in your market to source top talent.
招募合格的专业人士，通过在市场中寻找***人才，不断提高核心团队的水平
61 Own store P&L report and manage budgets (salary, expenses, inventory, etc.)
自己编制店铺损益表并管理预算(工资、费用、库存等)
61 Ensure that all merchandise is properly and attractively displayed as per visual guidelines.
确保所有商品按照视觉陈列正确、美观地展示
61 Ensure all store standards and operations are to company standards.
确保所有门店的标准和操作符合公司标准划
Who you are:
你是谁 :
61 Minimum of 8 years' experience in a customer service management role
8年以上客户服务管理工作经验
61 Strong leadership skills, able to coach/motivate team.
有很强的领导能力，能够指导和激励团队
61 Exceptional customer service/clienteling skills
出色的客户服务/客户服务技能
61 Languages: English and Mandarin are obligatory
熟练掌握英语和普通话
61 Flexible work schedule.
灵活的工作时间.