Summarized Purpose:
Provides administrative, reporting, contractual and financial support to the department related to the processing of payments to investigative sites. Responsibilities include data compilation, issue/risk resolution, and ensuring adherance to contractual guidelines and country regulations.
Essential Functions and Other Job Information:
Essential Functions:
61 Compiles data from multiple sources to generate payments to sites in accordance with procedural documents and site contracts.
61 Ensures adherance to country-specific regulations which affect and impact ability to pay. Manages payment responsibilities and workflow to meet contracted timelines and project deliverables.
61 Builds and manages relationships with study sites and interface, on occasion, with clients for payment-specific issues.
61 Responds to study-related escalations and resolves payment-related findings. Escalates project risks appropriately.
61 Trains study teams on site payment processes, including setting expectations around site payments' requirements and deliverables.
61 May process investigator payments in middleware and financial system; manage refunds, credit notes, late payment fees, pre-payments or investigator meeting reimbursements.
61 May build and enter budgets and SVTs; work on transparency reporting; perform study reconciliations; manage and maintain investigator funds tracker for studies transitioned to site payments.
Job Complexity:
61 Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
Job Knowledge:
61 Applies acquired job skills and company policies and procedures to complete assigned tasks.
Supervision Received:
61 Normally follows established procedures on routine work, requires instructions only on new assignments.
Business Relationships:
61 Contacts are typically with individuals within own department and occasionally with contacts outside own organization. Contacts involve obtaining or providing information or data requiring some explanation or interpretation.
Qualifications:
Education and Experience:
Bachelor's degree
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 2 years).
Knowledge, Skills and Abilities:
61 Solid organizational skills and strong attention to detail
61 Capable of handling multiple timeline sensitive tasks efficiently and effectively
61 Flexible and able to reprioritize workload to meet changing project needs
61 Solid computer skills, proficient in MS Word and Excel; preferred experience using CTMS, EDC, or financial systems
61 Capable of working independently and as a team member
61 Sold communication skills, which includes English language (oral, written) and other languages would be an advantage (where applicable)
61 Capable of extracting pertinent information from study documentation such as protocol, contracts, budgets, etc. and perform applicable data entry of said documents
61 Familiarity with ICH Good Clinical Practices, Country Regulatory and/or applicable tax regulations, etc. for all aspects of project implementation, execution, and closeout
61 Capable of effectively analyzing project specific data/systems to ensure accuracy and efficiency