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Client Service Coordinator 客服专员
7-8千
人 · 大专 · 1年工作经验 · 性别不限2024/09/09发布
五险一金年终奖金绩效奖金弹性工作专业培训周末双休节日福利

春风路3007号桂都大厦22层

公司信息
QIMA(formerly AsiaInspection)

外资(欧美)/1000-5000人

该公司所有职位
职位描述
You will be expected to:
1. Answer timely and professionally, mails sent by our clients;
2. Contact clients whenever they require and answer their requests about audits, inspections and Lab Testing;
3. Order processing and handling (quotation, entry into system, queries, and follow up);
4. Explain and help clients to book on QIMA's online platform;
5. Follow up on past due invoices with the objective of recovering payments as soon as possible while maintaining a good relationship with clients;
6. Follow any specific matter under the supervision of the Client Service Manager/ Senior Client Service Manager;
7. Respect and apply company rules and policies.

Job Requirements:
1. College degree or above; 大专及以上,专业不限;
2. At least 2 years customer service experience in our industry (3rd party Inspection Company/ Lab or related industry such as buying office, logistics etc) ; 至少 2 年本行业客户服务经验(第三方检验公司/实验室或相关行业,如采购办公室、物流等);
3. Good command of Oral English and writing English, CET 4 or above; 良好的英语口语和书写能力,英语4级或以上;
4. Good communication skills and language competence; 良好的沟通和语言表达能力;
5. Self-initiated, independent and a good team player. 主动、独立、有良好的团队合作精神。

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