Job Description – Quality Controller (Household/Kitchen appliances) Reports to Merchandising Manager and Quality Assurance Manager Position Responsibilities · Understand all inspection and testing protocol and be able to communicate with factories; · Work closely with the merchandising team and develop an excellent product safely, quality and reliability review process that is integrated into the product development process; · Responsible for investigation and adjusting customer complaints regarding quality; · Evaluate all of our existing vendor's quality systems and identify the corrective actions each of them must make in order to achieve good quality. · Motivate team members and provide leadership for problem resolution. Position Requirements · University graduates or equivalent. · A minimum of 5 years of experience in electrical and plastic products. · Familiar with Safety Standard of Home Appliances. · Experience in the small kitchen appliances beneficial. · Well organized and detail-oriented. · Team player mentality and attitude. · Be mature, self-motivated and be able to work under high pressure. · Excellent command of English and Mandarin is a must. · Good knowledge of MS office.