RESPONSIBILITIES & DUTIES:
1. Provide the best customer service to all customers to meet CRD
2. Monitoring and improve on the CRD/MPD delivery performance on continual basis
3. Monitor shippable report, daily activities (SAP) closely and expedite well in advance to ensure timely delivery to customers
4. Maintain cooperative working relationships with other sales teams and other departments
5. Maintain Forecast data for VMI customer and monitor consignment stock. Better organization, follow up on samples and automate the process in order to yield the best productivity
6. Develop close communication channel and good working partnership with Sales Engineer in order to understand customer requirement and business model. Also to acquire all necessary information about customers' activities and their needs to render best result and service
7. Be aggressive in all endeavour and best use of the talent and time to yield highest results
8. Follow the guidelines of SOP on order cancellation, RGA, reschedule and order entry
REQUIREMENT:
1. College degree or above, good command of both spoken and written English
2. Good communication, sense of customer service and initiative
3. With 2 - 4 years in Customer service, sales support, purchasing or material planning. Working experience in electronic industry is preferable
4. Good computer knowledge, especially Micro-soft office: excel, word, outlook, etc. SAP knowledge is preferred
MBM Pay Philosophy:
1. Total compensation for total contribution. 总体薪酬反映总体贡献。
2. We pay individuals, not positions. 每位员工都为组织带来了不同的视角、禀赋、技能、知识、经验以及背景，从而决定了他们能够各自在何处、以何种方式为公司做出贡献。我们因人付薪，而不是因岗付薪。