Job Responsibilities: ? Provide good and professional after sales service for store various customers ? Handle all repairing case effectively. ? Ensure fluent and smooth Communicate with Paris ASS team or operation team and sales team. ? Assist store to handle and follow up ASS case occurred at store. ? Provide good quality and regular reports and analysis ? Train sales team to improve the ASS knowledge and communication skill to improve service. ? Support cashier work ? Other OP tasks assigned
Requirements & Capabilities: ? At least 2 years well traced working experience in customer service position, including luxury industry and hotel service background ? Good sense of service ? Good oral and written English ? Good office software application ( word, excel PPT); ? Good communication skills and a team player ? Good organization skills, logical thinking ? University graduate above