工作职责: 1、维护客户信息,确保公司客户资源信息完整有效 ; 2、海外订单跟进,对外与客户确认订单细节,对内跟进订单交付计划,跟进付款,对账,安排出货,顺利完成订单交付; 3、拉通后端售后部门处理客户售后及客诉等,管理客户满意度。; 4、协助大区搜集、汇总S&OP要货数据,提交备货计划,为公司中长期物料备货提供依据; 5、整理、发布销售数据,为大区达成销售目标提供数据依据; 6、其他销售团队内部行政类工作; 1. Maintain customer information and ensure that the company's customer resource information is complete and effective 2. Follow up on overseas orders, confirm order details with customers , follow up on order delivery plans internally, follow up on payments, reconcile accounts, arrange shipments, and successfully complete order delivery; 3. Handle customer after-sales and customer complaints, and manage customer satisfaction. ; 4. Assist the sales region to collect and summarize S&OP data, submit stocking plans, and provide a basis for the company's medium- and long-term material stocking; 5. Organize and publish sales data to provide data basis for the region to achieve sales targets; 6. Other internal administrative work of the sales team; 任职资格: 1、工作细心,严谨; 2、有良好的沟通协调能力,需要与客户、后端关联部门进行大量的沟通及联动; 3、熟练掌握EXCEL,能制作数据报表; 4、英语听说读写良好; 1. Careful and rigorous in work; 2. Good communication and coordination skills, need to communicate and link with customers and back-end related departments; 3. Proficient in EXCEL and able to make data reports; 4. Good English listening, speaking, reading and writing skills;