Responsibilities:62
-Identify, establish and manage multi-tier relationships across customer and DHL organisations to ensure a long-term business partnership and achievement of corporate goals
-Build and maintain executive relationships within the designated Key Accounts (Local as well as Multi-National) customer accounts and Partners
-Lead and manage customer presentations and proposals
-Establish clear understanding of customer expectations and requirements.6262Deep dive to understand their business model and develop a customized solution to keep expanding the business by cross-selling.626262Require strategic thinking.
-Provide customer oriented service at all times relating to specific sales and customer expectation issues
-Plan & co-ordinate activities and programmes to retain and develop sustaining sales revenue
-Work together to strategically improve the overall competitive advantage of the customer, and maximize the customer’s life time value to DHL
-Keep current and provide account strategy in line with country level business plans, ensuring profitable revenue growth
-Co-ordinate the development and delivery of services and solutions that provide consistency and reusability to enable customers to achieve their corporate objectives and gain competitive advantage through DHL
-Manage and co-ordinate the agreed account initiatives, activities and programmes to retain and grow ongoing revenue and profit contributions
-Establish and implement a pricing review timetable that ensures improving margins from designated accounts
-Ensure all customer agreements are cost sensitive to ensure a suggested minimum pricing tariff is set and adhered too.6262Any deviations from this tariff requires management agreement and justification

Requirements:
-Degree or above in Logistics/Supply Chain/Business-related
-3 year or above relevant experience in logistics industry is62desirable
-Good command of both written and spoken English and Mandarin
-Strong negotiation, interpersonal and communication skills
-Experience in managing and developing large and complex key account
-Proficient in PC62operations, e.g.62MS Excel, PowerPoint & Outlook
-Immediate available is an advantage

Applicants not contacted within six weeks may consider their applications unsuccessful.