We are hiring an IT Support Engineer to be responsible for the company's daily IT operations and maintenance and providing technical support for business operations.

Main Responsibilities:
1. User Devices Management:
- Manage and maintain the company's user devices, network equipment, and security devices, and other IT assets.
- Responsible for the registration, allocation, tracking, and inventory of IT assets.
- Handle equipment maintenance, replacement, and disposal.
- Provide support for the installation, configuration, and maintenance of hardware and software.

2. Account and Access Control:
- Create, maintain, and deactivate employee office accounts, including internal communication tools, access control systems, ERP systems, etc.
- Reasonably allocate and adjust system permissions based on employee positions and work needs.
- Provide consultation and technical support for account and permission management.
- Manage Aliyun accounts and cloud resources.

3. Cyber Security:
- Maintain the VMware backend and other related operating system platforms, ensuring the security and stability of the systems.
- Support the implementations of security measures to protect data and manage access control.

4. Technical Support and Coordination:
- Respond to and coordinate the resolution of internal IT-related issues and requirements.
- Collaborate with various departments to ensure effective integration and collaborative work of IT resources.

Job Requirements:
1. Work Experience: 1-2 years of relevant work experience, with a background in IT administration or a strong interest in this position.
2. Language Skills: Able to communicate in English for basic work purposes.
3. Technical Skills: Familiar with the installation, configuration, and maintenance of mainstream operating systems (MacOS, Windows, Linux).
4. Network Knowledge: Understand the basic knowledge of computers and network devices, with relevant experience in networks and operating systems.
5. Communication and Teamwork: Possess good communication skills and a team spirit, able to collaborate across departments.
6. Willingness to Learn: Have a strong interest in the IT field and are willing to continuously learn new knowledge to enhance personal professional capabilities.