You will be joining our Operational Care Team to add your leadership expertise + skills to the delivery of Operational Excellence.
Your role You are responsible for the delivery of operational excellence through your Operational Care (OCC) team by providing leadership + direction, while continuously optimizing production costs. Your focus will be on constantly developing Sea logistics business through enhancing operational capability + delivery of increased profitability, balancing between cost-efficiency + high-quality processing. You will also be involved in business development via carrier procurement + management.
Your responsibility -13To ensure operational excellence through high quality shipment management for export services. -To support collaboration between Customer Care locations (CCL), Sales as well as Systems + Processes to deliver a great customer experience, supporting the development of new + existing customer targets. - To ensure supplier relationships are created + pro-actively managed ensuring delivery to service level agreements (SLA) + Global Partnership Rules (GPR). - To drive sea logistics procurement + carrier relation management developing pricing strategies by liaising on pricing + RFQ preparation, maintaining + strengthen such relationships on the most senior levels. - To actively manage interfaces and the exchange of information + knowledge across the organization. - To contribute as process owner to continuous improvements of processes + controls for lean processes focusing on cost effectiveness +productivity. - To optimize proceedings to ensure the development of Sea Logistics operational KPIs. - To ensure the timely + accurate management of invoicing, payables and FSL management. - To undertake the responsibilities of the National/Cluster Dangerous Goods Coordinator.
Who we are looking for 13Your strong leadership skills + knowledge of our market along with your carrier relationships will be the key to your success. You have been selected for this role for your knowledge across our operations, products + services; and because you possess the key attributes we are looking for in an Operational Care Manager.
