Post Specification
Key Duties and Responsibilities:
1. Support whole-person education and enhance the student experience;
2. Coordinate with Wardens, Residential Tutors and relevant University units such as the Student Health & Counselling Centre, Office of Student Affairs and the Graduate School regarding student affairs and matters impacting student life;
3. Support the College Master, Associate College Master and College Manager in the development, revision and implementation of policies and procedures concerning student affairs;
4. Act as “*** responder” and facilitate emergency response during critical incidents;
5. Provide pastoral care, guidance and counseling to students on matters related to mental health and personal wellbeing;
6. Deliver advice to Wardens and Residential Tutors on student case management
7. Supervise the daily operation of the Student Affairs Management System and ensure that relevant members of the College Office maintain a strong document filing system on matters related to student affairs;
8. Supervise two staff members responsible for student affairs;
9. Undertake other duties as assigned by the College Manager.


Qualifications and Requirements:
1. A bachelor’s degree or above (candidates with qualifications in psychology or social work will be highly preferred);
2. A minimum of 5 years of relevant experience (i.e., experience working in higher education/student affairs/counseling/social work or experience as a student instructor 高校辅导员);
3. Passionate about the student experience and a strong commitment to the role of education in nurturing future leaders;
4. Excellent communication skills and good command of both written and spoken English and Chinese;
5. Able to work independently, take the initiative and have a strong work ethic to complete tasks assigned;
6. Discretion and a proven capacity to handle confidential information;
7. Proficient in Microsoft Office software and good IT literacy;
8. Strong team player who thrives in a fast-paced work environment with a strong sense of responsibility and positive spirit and willing to work flexibly outside of normal office hours.