PURPOSE:
Supplier performance & quality management for Asia direct material & IPO Supply base. Dealing with quality issues for EPI & NPI projects. Delivering PIQ (APQP) and PPAP according to the WPD process . Problem solving for escalated quality issues & working cohesively with Supplier & global SQ&D team. Drive suppliers to improve customer satisfaction & to reduce component and product failure. Products include refrigeration , laundry & commodities like Mechanical( Casting, Plastic, Rubber, packaging, stamping,) & Steel (Stainless, carbon, CFM).
KEY ACTIVITIES AND RESPONSIBILITIES:
-EPI /NPI Project management (APQP/PIQ), ensure external buy part development process meets project schedule & quality requirements.
-Work with Global CFT including suppliers on new projects. Deliver PIQ (Purchase item qualification) & PPAP according to project schedule. Work with 3rd party to conduct the early production containment, to perform NPI inspection.
-Manage information on supplier’s quality performance metrics in the field & at Whirlpool’s manufacturing divisions (SIR, PPM, CAL)
-Identify supplier improvement and risk mitigation opportunities at key supplier sites and manage these improvement activities.
-Drive team work for supplier performance improvement plans and interface with internal and external partners to collaboratively pursue solutions and closure of action plans.
-Analysis of the quality performance & capability of Suppliers , Drive 8D & support line continuity.
-Visit suppliers to perform process characterization & drive focus supplier improvement.
-Witness the significant sample building for NPIs during product launch, solve the quality issues with a solid action plan, verify and validate the efficiency of action plans, to ensure products comply with Whirlpool’s quality, performance, reliability and other requirements.
-Conduct Quality System Audits on new suppliers & process audit (GTCA/GSQA)
-Drive a quality culture aligned to Zero Defect with suppliers & process partners of the commodity space.
-Supplier training on Whirlpool process & systems ( QC Tools, GSQRR, PIQ)
EDUCATIONAL QUALIFICATIONS & CERTIFICATIONS:
-Bachelor Degree or above in engineering (Mechanical)
-Certified Six sigma Green/ black belt is preferred. (Be able to use and -understand SPC, MSE, CPK minimum)
-A Certified QMS auditor is preferred.
EXPERIENCE/ PREFERRED INDUSTRY
5-10 years in Supplier quality, prefer to have experience in the automotive/ home appliance industry.