The Senior Sales Manager is responsible for leading the sales team and driving DP World's business growth by acquiring new customer, retaining and growing existing ones. The role includes developing and executing sales strategies, acquiring key accounts, and building strong client relationships. This position plays a pivotal role in expanding DP World's logistics footprint and achieving the company's sales KPIs in Greater China Cluster.
Key Accountabilities - Lead, mentor, and develop the sales team to achieve individual and team targets. - Set performance goals and regularly evaluate team progress. - Achieve or exceed sales targets set by DP World. - Develop and maintain relationships with key BCO. - Identify and lead the sales individuals to convert potential leads into long-term customers through various channels - Stay informed about industry trends, competitors, and market conditions. - Use insights to inform strategies and provide recommendations to management. - Work closely with internal teams, including operations and customer service, to ensure seamless service delivery. - Facilitate cross-departmental alignment to enhance customer satisfaction. - Fulfil other tasks and projects assigned by superiors.
Qualifications, Skills and Experience - Bachelor's degree or above in Business Administration, Logistics Management, or related fields. - Minimum 10 years in sales or account management in the logistics or freight forwarding industry, including at least 3 years in a leadership role. - Proven track record with BCOs in industries such as high-tech, automotive, or electronics is preferred. - Strong leadership and team management capabilities. - Exceptional negotiation, relationship management, and consultative sales skills. - Fluent in English (both verbal and written). - Proficient in strategic thinking and problem-solving under pressure.
EEO Statement DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.