备注：本职位只考虑有货代工作背景的候选人！
About Us:
RDT Logistic is a well-established French freight forwarder with a strong international presence in the logistics industry and exclusive partner of In2log. We specialize in multimodal transportation, customs clearance, and comprehensive logistics solutions. With a commitment to delivering excellence, we operate overseas offices and provide tailored services to meet our clients' needs. As our business continues to grow and expand in China, we are seeking a talented and experienced Operations Manager to lead our local operations team.

Position Overview:
As the Operations Manager, you will play a pivotal role in building and managing our home operations team. You will be responsible for overseeing the day-to-day operations, ensuring efficiency, compliance, and outstanding service delivery. You will facilitate transport activities by processing bookings, entering orders, and generating all necessary export/import documentation. Additionally, you will collaborate with our Customer Service team to ensure that all requirements are fulfilled promptly and efficiently. You will leverage your extensive experience in the freight forwarding industry and your established network to drive our growth in China. You must have a freight forwarding background.

Key Responsibilities:
- Lead and manage the operations team to ensure the successful execution of freight forwarding activities, including multimodal transportation and customs clearance.
- Create and complete shipment details in the internal transport management system.
- Build, maintain relationships and coordinate with all stakeholders and organize transport according to customer commitments.
- Obtain Dangerous Goods (DG) approvals as needed; escalate discrepancies when necessary.
- Monitor and report on the operational performance of carriers and vendors, ensuring high data quality for customer reporting.
- Create files for export consolidation and import de-consolidation.
- Review and align shipping instructions, addressing any deviations while considering regulations, compliance, rates, and routing.
- Accurately submit all required documentation within 24 hours of departure.
- Share departure and arrival confirmations (or deviations) with Customer Service team.
- Maintain cost awareness and efficiency through timely cost/revenue updates, aiming for profit maximization.
- Support and resolve claims and disputes.
- Develop and implement operational strategies to optimize processes and improve efficiency.
- Ensure compliance with local and international regulations, customs requirements, and company policies.
- Train, mentor, and develop team members to foster a high-performance culture.
- Ensure effective communication within the team and with overseas offices.

Qualifications:
- Minimum of 8 years of experience of operation in the freight forwarding and logistics industry with at least 3 years in a leadership role
- In-depth knowledge of freight forwarding operations, customs regulations, and logistics practices.
- Established network of agents and suppliers in China is essential.
- Proficient in Putonghua (Mandarin) and English (both speaking and writing); proficiency in French is a plus.
- Strong problem-solving skills and the ability to make decisions in a fast-paced environment.
- Excellent organizational and multitasking abilities.
- Strong analytical skills, with attention to detail.
- Willingness to travel within China as needed.

What We Offer:
- Competitive salary and benefits package.
- Global exposure and the opportunity to work in a western management environment.
- year-end extra month.
- High potential for career growth and advancement within the company.
- A supportive and dynamic work culture.
- Additional annual leave
-Social insurance
-weekends, 5 days’ work
-company diner

If you are a proactive leader with a passion for logistics and a commitment to excellence, we would love to hear from you. Join us in building a strong operation team that drives our success in China!