Overview
The E-Platform Cross-Border E-commerce Integrated Sales is a commercial, customer-facing role responsible for maintaining and developing a customer base in the cross-border e-commerce sector. Key responsibilities include staying highly attuned to market dynamics and industry trends to identify business opportunities, driving collaboration with E-Platform/E-Consolidator customers to advance cooperation and innovation with Maersk’s full-range products across the e-commerce supply chain, and leveraging global strategic sales processes and tools to support RFQ preparation, solution design, and value proposition development. The role aims to build a strong pipeline, boost sales performance, and secure profitable accounts.

Key Responsibilities:
1. Customer Acquisition and Pipeline Management
61 Drive the maintenance/acquisition and onboarding of existing/new customers within the E-Platform ecosystem, leveraging a robust and dynamic sales pipeline. Proactively identify and engage potential clients to expand Maersk's presence in the e-commerce and digital logistics space.
2. Solution Design and Development
61 Actively participate in the design and development of tailored solutions for E-Platform customers, ensuring that offerings are aligned with their unique needs and market trends. Drive the creation of innovative logistics and supply chain solutions that leverage Maersk's global capabilities while addressing the specific requirements of e-commerce clients.
3. Sales and Client Engagement
61 Oversee RFQ preparation and responses, solution design, value propositions, and client presentations. Gather and integrate Maersk's capability information (case studies, references) to showcase our strengths in the e-commerce logistics space. Maintain a deep understanding of Maersk's global offerings and provide customized solution proposals that meet client requirements.
4. Customer Relationship Development
61 Develop and nurture relationships with senior decision-makers among E-Platform customers, introducing them to key Maersk executives through well-coordinated customer events, quarterly business reviews (QBRs), or other strategic engagements. Demonstrate quantitatively and qualitatively how Maersk can support customers' strategies and highlight our competitive advantages in the digital logistics space.
5. Solution Execution and Compliance
61 Ensure that customized solutions for E-Platform customers are fully scoped, with robust pre- and post-sales engagements and commitment from internal team members. Drive flawless execution of the sold value proposition by coordinating internal resources and ensuring all contracts and agreements are vetted and authorized in line with Maersk's corporate guidelines, policies, and ethics.
6. Implementation of Commercial Processes
61 Implement and comply with all relevant commercial "ways of working" blueprints and associated tools (e.g., Account Management and Pursuit Plans) to drive continuous results from both existing and new E-Platform customers. Drive the adoption of best practices and innovative approaches to enhance client satisfaction and drive business growth.
7. External Network and Brand Awareness
61 Build and leverage an external network to increase awareness of Maersk's global brand and capabilities within the e-commerce and digital logistics markets. Focus on promoting Maersk's global network, customer support, and innovative solutions to enhance our market presence and reputation.
8. Documentation and Communication
61 Ensure comprehensive documentation, maintenance, and appropriate communication of IOP/SOPs, contracts, and agreements for all E-Platform customers within the Solutions portfolio. Maintain transparency and alignment with all relevant internal and external parties to drive seamless collaboration and execution.

Required experience & skills
1. Professional Experience
61 Industry Experience:
Minimum 5 years in a customer-facing sales role within the logistics or e-commerce industry. Proven success in establishing and closing deals in cross-border logistics or e-commerce sectors.
61 Global Key Account Management:
Demonstrated experience in handling global key accounts, including managing complex client needs, optimizing account performance, and fostering long-term strategic relationships.
2. Market Knowledge
61 In-depth understanding of the logistics and e-commerce markets, including import/export regulations, customs compliance, and global inventory management.
61 Familiarity with emerging trends and technologies in cross-border logistics, such as real-time tracking, automation, and data analytics.
3. Skills and Abilities
61 Communication and Presentation:
Excellent negotiation, presentation, and interpersonal skills. Strong ability to engage with high-level decision-makers and deliver persuasive pitches.
61 Business Acumen:
Strong commercial and financial understanding of logistics solutions, with the ability to identify profitable opportunities and develop strategic solutions.
61 Technical Proficiency:
Proficiency in CRM systems, analytical tools, and real-time tracking systems to enhance supply chain visibility.
4. Personal Attributes
61 Positive and Proactive Attitude:
Optimistic outlook with a strong drive to exceed targets and deliver exceptional results.
61 Innovative Mindset:
Willingness to explore new ideas and approaches to stay ahead in a dynamic market.
61 Results-Oriented:
Strong focus on achieving measurable outcomes and continuous improvement.
5. Industry Network
61 Extensive network within the cross-border e-commerce logistics industry, with the ability to leverage relationships to drive business growth.
6. Language and Communication
61 Fluency in English and the ability to communicate effectively in the local language(s) of target markets. Strong written and verbal communication skills to engage with both internal and external stakeholders.
7. Other Requirements
61 Willingness to travel for business purposes.
61 Ability to work autonomously and as part of a team, with a focus on results.