ROLE DESCRIPTION:
- Responsible for handling customer complaint and provide solution quickly and effectively.
- Working with production and vendors to solve all the quality issue.
- Perform product failure analysis.
- Responsible for new project development, working with IDEAL and AP USA engineering and communicate with vendor to qualify new product and/or material.
- Perform new product ISIR measurement and evaluation;
- Auditing supplier and perform supplier performance evaluation.
- Analyzing on customer crimp contact and perform crimp testing if need;
- Provide technical support to customer on certain technical and quality issue;
- Develop new product Inspection criteria, work instruction and IP sheet;
- Train and instruct QC to run product inspection and testing;
- Assisting on maintenance Quality/Environment/OHS management system
- Prepare quality inspection work instruction;
- Prepare inspection fixture/gauge if necessary;
- Lead internal team to handle customer audit or survey;
- Support to figure out product MDS if need;
- Implement safety culture and perform OHS training, evaluation and audit etc. programs;
- Perform internal audit activities;
- Quality data collection, analysis and take actions to follow up;
- Perform Continuous improvement programs and/or activity.

QUALIFICATIONS:
- Academic/Professional Qualification: Bachelor degree, mechanical major;
- Working Experience: 3 years above at quality engineering, has plastic Molding, plating quality technical and wire harness is highly preferred;
- Expertise/Skills: Technical background , familiar with mechanical manufacturing process;
- Knowledge of general manufacturing processes, engineering drawings, schematics, specs, test methods; ability to read a drawing and understanding the basics of metrology;
- Knowledge of ISO9000, ISO14000, TS16949, ISO45001, have internal auditor certificate is preferred
- Language skills: Very good in English (both writing and verbal) and Mandarin
- Personal Attributes: Integrity, proactive, quick learning ability and good teamwork, can-do attitude, able to deliver commitment;
- Team player, self-motivated, result oriented & detailed oriented.
- Good interpersonal skill with all different level of person;
- Familiar with FMEA, QCP, MSA, SPC, 8D tools application.