1. Retail:
- Responsible for store's daily operations, and sales target; increase the products sell through; promoted employee’s sales passion and performance.
- Coordinate retail projects such as pop up/store opening, closing, renovation, relocation with cross function.
- Drive store retail excellence via visual merchandising guideline deployment, execution transparency and improvement.
- Corp with landlords build up a good relationship and help to business growth.
2. Training: working closely with field trainer, Plan and implement on trainings for sales staff on, selling skills, customer service standard, and products training.
3. CRM: Following the brand CRM program, assist and set up store CRM mechanism, training, deployment, and results follow up.
4. Team:
- Set up effective structure to maintain a low turnover rate and reduce overtime hours.
- Recruitment and selection applicable BA, maintain a positive BA team.
- Coaching BA team to make sure they are qualified for the job content.
5. Operation:
- Ensure operational policies and procedures are developed and effectively implemented.
- Standardize the stock management, Uniform, Packaging, Equipment, Stationary, Facilities arrangement.
- Control BA and operation cost in principle, manage invoice and payment days to make sure store ordering process in normal.
- Carry our regular stock taking and share results with line manager.
- Work closely with internal parties to ensure smooth operations.
6. Risk control:
- Assist BA in handling consumer complaints in a timely manner.
- Timely feedback and cooperation with local government agencies for inspection.
Job Requirement：
· 3-5 years’ related experience of retail operation in a multi-national company in retail industry
· Strong analogical and quantitative skills.
· Strong leadership skills with confident presentation skills.
· Preferred background: fragrance, beauty, fashion, FMCG.
· Excellent communication and interpersonal skills.
· High responsibility and Integrity.