1. Is versatile and is responsible for general Store activities, thus ensuring maximum customer satisfaction. 职责具有多样性,负责店铺活动的各个方面以确保客户满意度的***化; 2. Is aligned to the style and qualitative standards of the Brand throughout the Sales and aftersales process. 在销售过程和售后服务中始终体现品牌风格和服务标准; 3. Participates in all the product presentations (for all the Goods categories) held in the Store. 参与店铺内所有产品系列的销售和展示(所有产品类别); 4. Knows the warehouse stock of the assigned products thus maximizing sales. 了解所负责产品的仓储情况以促进销售的***化; 5. Takes full advantage of all contacts with customers in the Store, and promotes both the Brand and the Product. 充分利用客户联系资料,对品牌和产品进行推广; 6. Guarantees aftersales service with the same spirit as in the sale, following company standards in maintaining customer satisfaction and loyalty in order to promote the Brand image. 保证售前售后的服务水平一致并符合公司要求,以维护客户满意度和忠诚度,从而树立并推广品牌形象 ; 7. Deals with complaints, with the support of a manager, if necessary. 处理客户投诉,在必要情况下寻求经理的帮助; 8. Communicates to management any information gathered from the customer. 向管理层及时反应客户信息; 9. Is constantly uptodate regarding fashion trends, knows and monitors competition. 持续更新流行趋势,了解竞争状况; Qualifications 能力要求 1. More than three years of relevant industry work experience is required; 需3年以上相关行业工作经验; 2. With strong sense of responsibility & selfmotivated; 具有高度的责任心与工作积极性; 3. Active sales acquisition & customer service; 具有良好的销售主动性和客户服务; 4. Candidate with more experience will be considered for Senior Sales Associate 有更多相关工作经验者可考虑作为资深销售人员录用;