岗位职责Key Responsibilities: - 负责开发潜在客户,挖掘潜在市场需求; Identify and develop potential clients, exploring untapped market demands. - 了解客户的需求并有针对性的制作合适的方案; Understand customer needs and tailor customized solutions accordingly - 跟进售前到售后服务的客户需求,并了解客户的服务需求,制定专业支持; Manage customer requirements from pre-sales to after-sales support, providing professional support as needed - 与客户建立长远的合作关系,定期回访客户,解决投诉问题,提升客户满意度。 Build long-term partnerships with clients, conduct regular follow-ups, address complaints, and enhance customer satisfaction - 确保业务顺利交接至运营团队; Ensure smooth handover of business operations to the execution team - 优化客户团队绩效,提升整体效率。 Optimize account team performance to improve overall efficiency