Purpose of the position:

61 Upload drawing into system, review spec with customer and team, can use CAD tools for drawing;
61 Work with QA/PE for align specs according to drawing.
61 Handling the quality issue with customer and quality team.
61 Work with technical team to support finisher, support the technical transfer of new product.
61 Quick response for customer’s complain.
61 Manage the package of sample and sample shipment.

Day to Day Responsibilities:
61 Review the drawing from customer, understand the demands and can manage customer’s expectation;
61 Follow up the spec review progress, chasing up the process move forward fast;
61 Record the spec ID and share with team, confirm the spec ID for correct order;
61 Deliver solutions to resolve technical issues and escalate to appropriate level if necessary;
61 Negotiate with customer for close technical specifications with customers;
61 Communicated with customer and understand what’s needed of customer;
61 Need to know the knowledge of operate FSM/ASM and upgrade.
61 Follow up new material technical transfer to customer, support customer fix issues in field;
61 Confirm quality compliance with quality team, verify the quality case and follow up improvement;
61 Support team to manage the package which belong to important sample;

Project involved with:
61 Cover Glass Parts/ Finishing Process development in customers.

Education & Experience

61 Bachelor degree with Material Engineering, Physics, Chemistry. Master is a plus.
61 2 years working experience in Mobile Phone business, glass finishing industry, cover glass cutting/polishing/coating, LCD, Touch Panel, semiconductor business
61 Fluent English: CET4 or above.

Required Skills

61 Dare to face challenge
61 Good communication and negotiation skill in both Chinese and English
61 Self-motivated, particularly under pressure
61 Problem solving skill and analytical skills

Desired Skills
61 Strong influence
61 Good project management skill

Soft Skills
61 Good communication and negotiation skill
61 Strong influence
61 Good project management skill