Job Summary
The Project Manager will coordinate and organize activities surrounding the project cycle while generating cost savings related to assigned projects. The Project Manager is accountable and responsible for managing assigned projects from initial customer requests through completion.
Primary Duties & Responsibilities
? Coordinate and organize activities surrounding the project cycle
? Monitor each project from order entry to completion
? Ensure that identified issues are reacted to in a timely manner
? Partner with all functions, especially production, to organize and support critical aspects to meet customer delivery dates
? Develop competencies and technical skills focusing on design, detail, quality and engineering of our products
? Maintain and manage individual project schedules through: assistance in coordinating manufacturing, shipping, and installation
? Provide shipping instructions as required, including customer shipping specifications
? Provide customer service, sales support and backup to Project Management
? Complete individual store quantity take offs (multi store roll out programs)
? Maintain and update running inventory reports for team and customer and distribute as required
? Develop cost proposals for final review by project team
? Upload and organize various field reports and other information on internal or external web based sites
? Assist in managing finished goods inventory related to assigned customer(s)
? Provide customer service and day-to-day maintenance on small accounts/programs, with limited follow up from the Project Manager
? May be required to mentor/train junior level Project Coordination associates in areas such as: Project fundamentals, Customer Advocacy, ERP knowledge and day-to-day requirements of projects
Qualifications
? 7+ years working in an administrative/project coordination capacity, preferrably in the consumer environments industry
? Must have a proven ability to create and maintain spreadsheets utilizing MS Office Programs such as Work and Excel
? An understanding of ERP fundamentals is preferred
? Experience in wood and/or metal manufacturing in an asset
? Architectural/Interior Design technical knowledge expertise is preferred
? Must be able to work independently while multi-tasking
? Ability to express oneself professionally utilizing both verbal and written communications
? Organizational skills and a team player mentality is critical
? Unparralleled Customer Service Focus
? Proven ability working on multi-million dollar accounts as a lead administrator/coordinator