1.订单管理：接收客户订单/预测，核对订单内容，包括：价格、合同条款、账期、合理交期等，做好库存管理，避免呆料产生。确认订单内容后及时通知计划安排生产。
Receive and confirm customer orders/forecast, check the order information: including the price, incoterms,payment terms, reasonable delivery date, ect. Good control in inventory management and vaoid the slow moving or sleeping stock. Inform planner arrange the production timely.
2.根据计划回复，将订单确认结果在24h内告知客户，并和客户沟通协调相关的交付信息。如有问题，通知相关部门及时处理解决。
Send back the acknowledge of orders to customer according to the planner's feedack within 24h. And consult with cusotmer about the relevant delivery issues. Any problems from customers, inform relevant Dept. check and solve it timely.
3.按客户需求安排物流发货，必要时为客户提供物流解决方案。做好成本管控
Arrange logistics delivery according to customer's request, and provide the logistics solutions for customers if necessary. Well control of cost
4.系统订单、报价单、客户预测、相关费用发票的及时录入及相关销售、财务模块的系统维护：
Input customers' orders，quotation，forecast，relevant bills to ERP timely. Maintain and update the sales and finance mode.
5.完成和客户对账，包含货物价格，数量，质量扣款等，并及时提供相关数据给财务部
Statement with customers, including the price, quantity, quality deduction, and provide all the relevant information to Finance Dept. on time
6.负责客户货款的催收，确保回款的及时性。
Responsible for the collection of customer payment to ensure the timeliness of payment.
7.妥善记录物流安排相关资料、核对货代对账单，并及时提交相关数据给财务部安排请款
Rroperly record all the relevant information with delivery arrangement, check the statement with forwarder supplier, and provide all the relevant information to Finance Dept. on time to apply for the payment
8.客户寄售仓/出货用周转箱管理：每月与客户核对客户寄售/周转箱的数量,避免丢失,确保账物一致
Customer consignment warehouse/turnover plastice box management for shipments: check the number of customer consignment/turnover boxes with customers monthly to avoid loss.Ensure the inventory in ERP system is the same with physical goods.
9. 全面负责进出口业务，确保进、出口数据的及时性、准确性，保证货物的及时收、发。
Fully responsible for import and export business, ensure the timeliness and accuracy of import and export data, and ensure the timely receipt and delivery of goods.
10.提出关于部门改进的方案 Raise proposals for departmental improvement 11.进行有效的客户要求、订单管理过程跟踪和实施，并督促其它职能部门落实客户管理的要求。定期做客户满意度调查，保证客户的合理需求能有效的得到保证，保持客户满意度在较高水平。
Following up customer requirement, order management process implementation effectively and remind other relevant Dept. to follow the requirement of customer.
Regularly conduct customer satisfaction surveys to ensure that the reasonable needs of customers can be effectively guaranteed and maintain customer satisfaction at a high level.
12.主管安排的其他事务。
任职要求：
1、大专以上学历；国际贸易、英语等相关专业优先；
2、英语四/六级以上优先考虑，良好听写能力及口语表达能力，会操作基本office办公软件
3、1年以上相关工作经验,有外资出口型企业公司经验者优先，1年以上客户/订单管理、进出口工作经验
4、能够按照客户需求协调工厂生产，满足客户需求
5、能及时响应客户需求，很好地为为客户提供物流解决方案
6、良好的英语听说读写能力 良好的团队精神，勇于接受新事物