1、负责与客户进行技术对接，并对客户需求进行解读分析 ；
Responsible for technical docking with customers, and interpret and analyze customer needs;
2、负责电池系统与整机系统装配及联调问题跟踪等相关工作；
Responsible for the assembly of the battery system and the whole machine system, joint debugging problem tracking and other related work;
3、负责本地客户联系人与内部跨职能部门之间的有效沟通和协调；
Responsible for effective communication and coordination between local customer contacts and internal cross-functional departments;
4、负责作为指定区域内客户服务查询和售后支持的联系人，以加强建立信任的客户关系；
Responsible for serving as the first point of contact for customer service inquiries and after-sales support in the designated area to strengthen customer relationships that build trust;
5、负责质量索赔调查和收集客户现场的所有数据和证据，与质量同事协调进行根本原因分析和纠正措施;需要就限制边界进行谈判，并传达我们组织的专家意见以减少投诉；提高客户满意度；
Responsible for quality claims investigation and collection of all data and evidence at the customer's site, coordinating with quality colleagues for root cause analysis and corrective actions; the need to negotiate the limits of borders and to convey the expert opinion of our organization to reduce complaints; improve customer satisfaction;
6、支持项目团队，确保所有里程碑活动和交付计划能够按时完成；
Support the project team to ensure that all milestone activities and delivery plans are completed on time;
7、负责根据国际标准，领导样机生产和包装方案优化，如有必要，还包括与子供应商的协调；
Responsible for leading the production of prototypes and the optimization of packaging solutions in accordance with international standards, including coordination with sub-suppliers if necessary;
8、负责识别产品升级和创新的机会，以推动持续改进的价值主张；
Responsible for identifying opportunities for product upgrades and innovation to drive a value proposition for continuous improvement;


专业技能/Professional Skills
1、2年以上项目管理和客户关系管理经验;有汽车行业和储能行业工作经验者优先；
More than 2 years of experience in project management and customer relationship management; Working experience in the automotive industry and energy storage industry is preferred; 2、了解电池系统电气设计、结构设计、热管理设计、电芯性能及测试等;
Understand the electrical design, structural design, thermal management design, cell performance and testing of battery system;
3、 了解国内外动力电池相关法规及标准，了解储能等相关标准及测试。
Understand the relevant regulations and standards of power batteries at home and abroad, and understand the relevant standards and tests of energy storage.

办公软件/Software MS Word, PPT, Excel, Teams; SAP; CRM
Communication
英语听说读写熟练
Proficient in listening, speaking, reading and writing in English
爱岗，尽职尽责；敬业，精益求精
To love job and respect work, being diligent and harmonious