Responsibilities:
1.Talk with customer on details collection of pictures/technical data/functional description to clarify the inquiry
2.Technical support for details of new inquiry during the acquisition phase for service teammate
3.Quotation follow-up and order processing for all service inquiries
4.Collect technical requests and follow-up with customers on technical clarification.
5.Link for internal communications on inquiry between related internal departments/BST Headquarter
6.On-site technical support / service when necessary
7.Coordinate project efforts for Brueckner lines for the after sales market in China
8.Support to identify/promote service sales opportunities
9.As required, participate in market surveys, product strategies and market development activities
10.Participate in trade shows, technical meetings, and conventions / seminars as required
11.Develop and maintain a technical working understanding of product lines and markets including a basic understanding of product manufacturing processes and customer use applications
12.Coordination of marketing activities
13.Coordinate any necessary visits
14.Other assistant job assigned by supervisor
Requirements:
1.Technical understanding/working experience on industry machinery
2.Both oral and written English
3.Self-learning and Solution driven
4.Sales driven
5.Open minded
6.Bachelor’s degree, major in Mechanical and Electrical or Mechatronics
7.Experience of Microsoft office and ERP/SAP system operation
8.After sales service background Preferable