At Thermo Fisher Scientific Inc., we are a global leader in providing innovative solutions for scientific research and laboratory services. Our mission is to enable our customers to make the world healthier, cleaner, and safer. With a team of over 100,000 dedicated colleagues, we share a common set of values - Integrity, Intensity, Innovation, and Involvement - as we work together to accelerate research, solve complex scientific challenges, drive technological innovation, and support patients in need. We value diverse experiences, backgrounds, and perspectives, and believe in fostering an inclusive and collaborative work environment.
Key Responsibilities: As an Engineer II, Field Service at Thermo Fisher Scientific Inc., you will have the unique opportunity to contribute to our world-class customer experience by providing exceptional lab instrument services. Your key responsibilities will include:
Installation, basic training, preventative maintenance, repair, and compliance services for lab instruments Collaborating closely with other departments to improve the overall customer experience and ensure seamless integration of services Developing and maintaining positive relationships with customers in your assigned territory Assisting service sales to win more service orders and contribute to our ambitious growth targets Actively contributing to projects that aim to improve work quality and efficiency Requirements: To succeed in this role, you should possess the following qualifications:
Bachelor's degree or equivalent experience in Life Science, Bioengineering, Machinery, Electronics, Chemistry, or Pharmacy Minimum of 3 years' confirmed experience in field service Excellent communication skills, both internally and with customers Strong team spirit and ability to work under pressure Willingness and ability to travel extensively Proficiency in written and spoken English
