主要工作职责: Troubleshoot Windows Server 2012/2016/2022 Digital Certificate Installation and Renewal Basic Active Directory Management VMware ESXi Administration, Management & troubleshooting Backup and Restore Operations Incident, SCTASKs and Problem Management IT Documentation and Knowledge Base Creation Troubleshoot and resolve network issues & provide technical support to end-users
所需经验和技能: Windows Server 2012/2016/2022: Proficient in installation, configuration, management & troubleshooting of Windows Server environments. Active Directory Management and Maintenance: Managing user accounts, groups, and organizational units within Active Directory. Digital Certificate Installation and Renewal: Handling the lifecycle of digital certificates for secure communication. Networking Fundamentals (DNS, DHCP): Configuring and managing essential network services like DNS and DHCP. Virtualization Technologies and Management: Managing virtual servers and resources in a VMWare virtualized environment. Incident and Problem Management: Resolving system issues promptly and preventing reoccurrence. End-User Support and Escalation Handling: Providing advanced technical support and resolving escalated issues. Good English Skill 教育背景: Bachelor’s degree in computer science or related field