Account Manager
We are looking for Account Manager to join our component business. The location of this role is Suzhou, China. This role will be responsible for developing all customer key relationships to ensure strong foundation for solution selling. The major objectives and challenges are to grow customer base and size, to seek and identify potential customers and bring them up to next level at Arrow.
What You’ll Be Doing
85 Provides the highest level of service to meet customer satisfaction while maintaining efficiencies in corporate operational processes and procedures
85 Serves as a liaison between Arrow’s internal resources, vendor resources and customers.
85 Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective
85 processes routine customer orders accurately and timely.
85 Resolves discrepancies with the customer prior to order entry.
85 Enters sales orders into the Arrow system.
85 Review backlog report to fulfill orders most effectively.
85 Meets customer service agreements established in SOW
85 Backlog Management, Billing and Resolution of vendor Invoice Discrepancies and Claims


What We Are Looking For
85 Typically requires a 4-year bachelor’s degree. Majors in Electronics Engineering, Computer Engineering are preferred.
85 A minimum of 2-year of sales experience in semiconductor companies or electronics distributors.
85 Could Work within established procedures with a moderate degree of supervision
85 Clear and proper communication and articulation skills
85 Proactive, flexible, and result-oriented with can-do attitude