1.桌面helpdesk支持：包括常用的Office软件、Autodesk软件、Adobe软件、Apple笔记本、台式机等相关IT设备的软硬件故障排除等；
Desktop Helpdesk support: including troubleshooting software and hardware of commonly used Office software, Autodesk software, Adobe software, Apple notebook, desktop computer and other IT equipment
2、网络维护：包括路由器防火墙,交换机,客户端网络及电话故障的排除；
Network maintenance: including router firewall, switch, client network and telephone troubleshooting;
3、系统安全：定期对用户补丁安装情况和杀毒软件状况进行排查；
System security: check the status of users' patch installation and anti-virus software regularly;
4、Apple系统软件及相关软件，和App系统下Windows及虚拟Windows安装等。
Apple system software and related software, and APP system under Windows and virtual Windows installation, etc.
5、IT资产管理：负责IT设备类资产出入库登记；
IT asset management: responsible for the registration of IT equipment assets;
6、服务器维护：系统状态及备份监控，补丁安装情况；
Server maintenance: system status and backup monitoring, patch installation;
7、定期巡查维护机房及公司物理线路及硬件设备。
Regularly inspect and maintain the machine room, physical circuits and hardware equipment.
8、 上级安排的其他工作。