Global Job Title: Sales Manager 銷售經理 Completed by Compensation: Job Function:
Exempt/Non-Exempt (US-only): 1. PURPOSE Summary of the main purpose of the job in 1-4 sentences. 61 Execute sales plan and facilitate the sales growth target 執行銷售計畫並推進銷售成長目標 61 Manage distribution strategy 管理經銷策略 61 Foresee the market potential and deploy sales structure for future growth 預見市場潛力並佈署銷售架構以期未來的成長
2. DUTIES & RESPONSIBILITIES Primary responsibilities of the job (5%+ of the role), 6-10 statements. Not meant to be all inclusive or to prevent other duties from being assigned. 61 Collaborate distribution strategy with existing distributors – set up sales, training, service, standard processes. 協同現有代理商發展代理經銷策略 – 建立銷售、培訓、服務、標準流程。 61 Gap analysis on overall after market sales activities – surveys, visits, rides, etc. 進行售後市場整體銷售活動的差異分析，如訪談問卷、門店拜訪及試乘等。 61 Evaluate the current sales channels and propose for the future sales path – review markets, resources/inventory requirements, dealers . 評估當今銷售渠道及提案將來的銷售型式/渠道 - 市場調研、所需資源及存貨、銷售對象。 61 Create short- and middle to long term market strategy – who, what, where, and when, and how. 發展短期及中長期行銷策略-5W1H(who, what, where, and when, and how)。 61 Conclude new product information and communicate to distributors and some key OE brands and dealers. 整合速聯新產品技術規格、各項資訊，向經銷商、特選零售店進行佈達與溝通。 61 Gaining an understanding of distributor/dealer issues in general business operation and feeding that information back to SRAM teams. 了解經銷商/經銷商關於技術層面的問題，並將完整訊息回饋給速聯對應的團隊。 61 Playing an active role in understanding root cause for customer complaints and ensuring that complaint information gets communicated to the right group for resolution, and keep customers updated about our responses. 在辨識客訴真因的過程中發揮積極作用，確保將投訴訊息傳達給公司內部正確的部門以研擬解決方案，並讓客戶隨 時了解案件處理進度。 61 Responsible for SRAM own and customer events, scope includes (but not limited) setup booth, display/experience bikes preparation, customer interaction, rider support/pre-race bike checking. 負責公司和客戶的活動，範圍包括(但不限於)設置攤位、展示/體驗自行車準備(組裝、微調)、與客戶互動、支援騎 士/賽前自行車檢查等。 61 Assist DI service center function and monitor, report DI service center daily operation and performance. 協助經銷商服務中心運作並掌握、回報經銷商服務中心服務中心日常運作與績效。
3. QUALIFICATIONS Education, knowledge, skills, and abilities required for competent performance in the job. Be clear if an item is preferred rather than required. Minimum Education and/or Equivalent Requirements: 61 University graduate or above in marketing, international trade, business management or related majors. 市場行銷、國際貿易、企業管理相關科系大學畢業以上 61 Over 5 years experienced of marketing & sales related work experience are preferred. 五年以上市場銷售相關工作經驗者佳。 JOB DESCRIPTION KSAs (Knowledge, Skills, Abilities): 61 Prefer to apply English for Read/Write/Conversation. 英文能讀寫說者佳 61 Like riding bicycles or have professional skills and knowledge in repairing bicycle-related parts. 喜歡從事騎乘自行車相關運動或具備維修自行車相關零件專業技能與知識。 5. REPORTING RELATIONSHIPS Report to (Name and Title): Elbert Cho – Director of sales and operations Direct Reports (Names and Titles): Indirect Reports (Name and Titles):
6. COST CENTER RESPONSIBILITY Total Budget: List of Departments (by name): sales
